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Terms Of Use

These Terms of Use constitute the agreement (the “Agreement”) between Chrozon Online Private Limited (“Chrozon” or “us” or “we” or “Company”, which also includes its affiliates) and the user of Chrozon. It is important that you spend time reading the terms as they constitute a legal Agreement between www.chrozon.com (the “Website” or “Site”) and you, when accepted. Service providers and any other persons using the Website will be a consumer of the Services available on www.chrozon.com (hereinafter the “Website”) and are referred to individually as “User” or “you” or “your” and collectively as “Users”. For purpose of this Agreement, “Service Providers” shall include but not be limited to the body corporates or individuals who hold expertise in providing various HR (human resource) and HR related services or services meant to be used by HR and other professionals from related fields whereas “Customers” shall include but not limited to businesses or individuals seeking the services of the Service Providers.

You accept these terms of use (“Terms”) by (1) accessing or using the Website, (2) indicating acceptance of these Terms when they are presented online, such as checking a box captioned as acceptance language or clicking an icon bearing an “accept” or similar legend or by otherwise electronically signing this Agreement or its related Agreement in offline mode. The User accepting this Agreement on behalf of an entity represents that he or she has authority to represent the entity. If you do not agree to these Terms, you may not use the Website.

This Agreement, among other things, provides the terms and conditions for use of all these free and paid content/ services (“Services”) managed remotely through the website and through native mobile applications as described in Section 2.9 below of this Agreement.

This Agreement is an electronic record in terms of Information Technology Act, 2000 and generated by a computer system and does not require any physical or digital signatures. This Agreement is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of the Services.

  1. Your Agreement with Chrozon
    1. We reserve the right to modify the Terms of Use at any time without giving you any prior notice. Your use of the Services following any such modification constitutes your agreement to follow and be bound by the Terms of Use as modified. Any additional terms and conditions, disclaimers, privacy policies and other policies applicable to general and specific areas of this Service or to particular Service are also considered as Terms of Use.
    2. You acknowledge that you will be bound by this Agreement for availing any of the Services offered by us.
    3. Your access to use the Services will be solely at the discretion of Chrozon.
    4. Website makes no express or implied representations or warranties about its Services and disclaims any implied warranties, including, but not limited to, warranties or implied warranties of merchantability or fitness for a particular purpose or use or non-infringement. Chrozon does not authorize anyone to make a warranty on Chrozon’s behalf and you may not rely on any statement of warranty as a warranty by Chrozon.
    5. The Website provides several types of resources, including one or more of the following areas to interact with the Website and the User community such as message boards, chat rooms, forums, bulletin boards, training modules, user ratings, user reviews and other related interactive and social features (collectively, the “Community Services”); information, software, text, displays, images, videos, audio recordings, and User interfaces included in or generated by the Website, and the design selection and arrangement thereof, except that provided expressly and conspicuously under a thirty party license (collectively, the “Website Content”); product specifications and product documentation, (collectively, “Documentation”). Your right to use of the Website, including Community Services, Website Content, and Documentation, is subject to and conditioned on your acceptance of these Terms.
    6. We may revise and update these Terms from time to time on our sole discretion. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. All material changes apply prospectively only. Your continued use of the Website following the posting of the revised Terms means that you accept and agree to the changes. When accepted by you, the revised Terms automatically revoke any license or other rights that we granted to you under the prior version.
    7. Personally identifiable information collected about you by this Website is treated in accordance with the Privacy Policy, which is hereby incorporated in the given link by reference. If you do not agree to these Terms or the Privacy Policy, you must exit the Website.
  2. Terms of Use
    1. We reserve the right to terminate or modify the Website including any of its content, in whole or in part, in any manner in our sole discretion, without notice. We will not be liable if, for any reason, all or any part of the Website is unavailable at any time or for any period. From time to time, we may restrict access to all or part of the Website to registered Users or another subset of users. You are solely responsible for making all arrangements necessary for you to access the Website.
    2. You must be 18 years of age or older to register; use these Service in any manner. By registering, or accepting this Agreement, you represent and warrant to Chrozon that you are 18 years of age or older, and that you have the right, authority and capacity to use the Services available through <!--the -->Chrozon and agree to and abide by this Agreement. You also represent and warrant that you are not a person barred from receiving the Services under the laws of India or other countries including the country in which you are resident or from which you use the Services.
    3. The Website acts as a mere venue/platform for our Users to interact for their services. We may change, suspend or end any Service, or change and modify prices prospectively in our discretion. To the extent allowed under law, these changes may be effective upon notice provided to you. This Website is not a storage service. You agree that we have no obligation to store, maintain or provide you a copy of any content or information that you or others provide, except to the extent required by applicable law and as noted in our Privacy Policy. We do not take part in the actual transaction that takes place between the Service Providers and the Customers and hence are not a party to any contract for sale. All transactions will be the responsibility of the Users only. This agreement shall not be deemed to create any partnership, joint venture, or other joint business relationship between Chrozon, the Service Providers and the Customers.
    4. The Agreement is published in compliance of, and is governed by the provisions of Indian law, including but limited to:
      • the Indian Contract Act, 1872,
      • the (Indian) Information Technology Act, 2000, and
      • the rules, regulations, guidelines and clarifications framed thereunder, including the (Indian) Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (the “SPI Rules”), and the (Indian) Information Technology (Intermediaries Guidelines) Rules, 2011 (the “IG Rules”).
    5. To access portions of the Website or certain resources, you may be asked to provide certain registration details or other information. It is a condition of your use of the Website, and you hereby represent and warrant, that the information you provide are complete, current and correct. If you choose, or you are provided with, a username, password or other information as a part of our security procedures, you must treat such information as confidential and you must not disclose it to any third party. You agree that you are solely responsible to us for all the activities identified with your account. You agree to immediately notify Chrozon of any unauthorized use of your user name or password or any other breach of security. You must logout from your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information. Chrozon has the absolute right to disable any user name or password, at any time, for any reason, including, if in our sole discretion we believe that you have failed to comply with any provision of these Terms.
    6. Chrozon authorizes the User to view and access the content available on the Website without registration but Users activity on the Website is limited only to the extent of browsing the available Services on the Website. Chrozon allows the User to avail few limited Services by way of registration without cost (“Free Content”), through various social media sites like; Facebook, LinkedIn or by filling up the registration form available on the Website. The Free Content does not include Chrozon Products. “Chrozon Product” means Chrozon platform and any Chrozon applications or subscription services, including those customarily provided by us only to our paying customers, along with professional services, support, and maintenance, and any other products or services offered for sale by Chrozon. You must purchase access to Chrozon Products pursuant to a separate subscription or other agreement with Chrozon (“Subscription Agreement”).
    7. The Website content is the property of Chrozon and is protected under copyright, trademark and other laws. User shall not modify the Website Content or reproduce, display, publicly perform, distribute, or otherwise use the Website Content in any way for any public or commercial purpose or for personal gain.
    8. Multiple Users are not permitted to share the same/single log-in.
    9. These Terms will also be applicable to Users who access Software features using native mobile applications published by Chrozon including but not limited to its applications for devices running on platforms such as iOS, Android, Windows, Blackberry, Tizen and any derivatives or any other platforms. Additional terms of use may be applicable to Users while accessing Software using such mobile applications.
    10. You agree that you will not use the Services provided by Chrozon for any unauthorized and unlawful purpose. You will not impersonate another person, including, without limitation, a Service provider, a Customer or User.
    11. You agree to use the Services only for purposes that are permitted by (a) the Terms and (b) any applicable law, regulation and generally accepted practices or guidelines in the relevant jurisdictions (including any laws regarding the export of data or software to and from India or other relevant countries).
    12. You agree that you will not engage in any activity that interferes with or disrupts the Services (or the servers and networks which are connected to the Services).
    13. You shall indemnify Chrozon for any claims, losses or damages, or for the costs of any regulatory or court proceedings suffered by Chrozon as a result of your breach under any applicable law.
    14. You expressly acknowledge and agree that your use of the Services is at your sole risk and that the Services are provided "as is" and "as available”.
    15. You agree that you will not make any unsolicited calls or use any information displayed on Chrozon , an online platform; to breach any applicable rules and guidelines related to unsolicited commercial communications.
    16. You agree that this Agreement, the Services of Chrozon form a part of subject to any modification or be removed by Chrozon with change in government regulations, policies and local laws as applicable.
  3. Use of Services
    1. Posting
      • Users of the Website may be permitted to post, submit, contribute, publish, display, make available or transmit to others (hereinafter, "Post") content, materials or hosted applications (collectively, "User Contributions" and together with contributions officially posted by Chrozon “Contributions”) on or through the Website.
      • Posting permits our customers, partners, developers, prospective customers, employees and other interested parties to share information, exchange ideas, expertise and experience, ask questions, provide solutions, share technology advances and obtain product information.
      • To foster a vibrant, thriving, and friendly community, we may enforce standards for appropriate content and prohibit uses antithetical to the intended community environment.
      • User Contributions are considered non-confidential and non-proprietary, and you hereby grant to Chrozon a perpetual, irrevocable, royalty-free, fully-paid, sub licensable, transferable, non-exclusive, worldwide license to copy, distribute, modify, make derivative works of, publicly display, publicly perform, make, use, sell, translate and disclose to third parties any User Contributions that you Post for any purpose. We are under no obligation to Post or use any User Contributions, and reserve the right to edit or remove User Contributions that violate these Terms of Use in our sole discretion.
      • To the extent you have purchased support rights under your Subscription Agreement, do not use Community Services for the escalation of support issues. Contact Chrozon Support as provided in your Subscription Agreement.
      • You are solely responsible for any User Contribution that you Post, including its legality, reliability, accuracy and appropriateness. Chrozon is not responsible for (and has no liability with respect to) any User Contribution.
      • You represent and warrant that you own or control all rights in and to the User Contributions that you post and have the right to grant Chrozon and its affiliates the license granted above. You represent and warrant that all of your User Contributions do and will comply with these Terms, and you agree to defend, indemnify and hold Chrozon and its affiliates and licensors harmless for any breach of that representation and warranty. Opinions expressed in User Contributions are those of the party posting the User Contribution and do not necessarily reflect the opinion of Chrozon.
    2. Code of Conduct
      1. Users shall agree to comply with the following code of conduct in your use of the Website:
        • Be polite and courteous. Respect and treat others as you would expect to be treated yourself.
        • Respect your audience. Posts should not upset, annoy, threaten, harass, abuse or embarrass other members.
        • Posts may not include material that is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory or otherwise objectionable.
        • Lively and collegial discussions are always encouraged in a healthy community. It is okay to argue facts but not okay to argue personalities or personal beliefs.
        • Do not use text formats such as all caps or bold that may be read as annoying, rude or send a strong message.
        • Avoid using abbreviations or terminology that others may not understand. An abbreviation may mean something to you but in another context or country, it may have another meaning.
        • Be accountable for your actions by correcting your mistakes and indicating where you have changed a previous post of yours.
      2. Users shall hereby represent, warrant and agree that information submitted to Chrozon for display on the web site will not:
        1. Contain fraudulent information or make fraudulent offers of services prohibited by applicable law, or otherwise promote other illegal activities;
        2. Be part of a scheme to defraud other Users of the Website or for any other unlawful purpose;
        3. Relate to sale of services that infringe or otherwise abet or encourage the infringement or violation of any third party's copyright, patent, trademarks, trade secret or other proprietary right or rights of publicity or privacy, or any other third party rights;
        4. Violate any applicable law, statute, ordinance or regulation (including without limitation those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising);
        5. Be defamatory, libellous, unlawfully threatening or unlawfully harassing;
        6. Be obscene or contain or infer any pornography or sex-related merchandising or any other content or otherwise promotes sexually explicit materials or is otherwise harmful to other Customers;
        7. Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;
        8. Contain any material that constitutes unauthorized advertising or harassment (including but not limited to spamming), invades anyone's privacy or encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any law or regulation;
        9. Solicit business from any Users in connection with a commercial activity that competes with Chrozon;
        10. Contain any computer viruses or other destructive devices and codes that have the effect of damaging, interfering with, intercepting or expropriating any software or hardware system, data or personal information;
        11. Link directly or indirectly to or include descriptions of services that are prohibited under the prevailing law; or
        12. Otherwise create any liability for Chrozon or its affiliates.
      3. If you become aware of any violation of these Terms by any person, including other users or third parties, you must immediately notify Chrozon via e-mail to “support@chrozon.com”
    3. Chrozon reserves the right in its sole discretion to remove any material/content/photos/offers displayed on the Website which it reasonably believes is unlawful, could subject Chrozon to liability, violates the Terms and/or Agreement or is otherwise found inappropriate in Chrozon’s opinion.
    4. The Website reserves the right to cooperate fully with governmental authorities, private investigators and/or injured third parties in the investigation of any suspected criminal or civil wrongdoing.
    5. In connection with any of the foregoing, Website may suspend or terminate the account of any User as Website deems appropriate in its sole discretion. Users agree that Website shall have no liability to any Users, including no liability for consequential or any other damages, in the event Website takes any of the actions mentioned in this Section, and that you agree to bear the risk that Website may take such actions.
    6. Web site only facilitates and addresses, wherever necessary, for an ease in understanding and accessing the content generated by its Users and is not responsible for the information provided by Users to be displayed on the Website. However, any complaint received from any User in relation to any of its content on the Website shall be taken down within 36 (thirty six) hours without consulting the concerned User.
    7. Chrozon offers its Services on as-is basis and has the sole right to modify any feature or customize them at its discretion and there shall be no obligation to honour customization requests of any User.
    8. Interaction between the Users
      1. Chrozon provides an on-line platform for exchanging information between Service providers and Customers. Website does not represent any of the Users in specific transactions and does not charge any commission for enabling any transaction.
      2. Web site does not control and is not liable to or responsible for the quality, safety, lawfulness or availability of the services offered for sale on the web site or the ability of the Service Providers to complete a sale or the ability of Customers to complete a purchase.
      3. Users are cautioned that there may be risks of dealing with foreign nationals or people acting under false pretences. Website uses several techniques to verify the accuracy and authenticity of the information our users provide us. However, since it is not possible in all cases and Chrozon cannot and does not confirm each user’s purported identity.
      4. Chrozon encourages its Users to use various tools available on the Website and otherwise, as well as common sense, to evaluate the Users with whom they would like to deal with.
      5. Users acknowledge that users fully assume the risks of the transactions when using the Website to conduct transactions, and that users fully assume the risks of liability or harm of any kind in connection with subsequent activity of any kind relating to services that are the subject of transactions using the Website.
      6. Users agree that Chrozon shall not be liable or responsible for any damages, liabilities, costs, harms, inconveniences, business disruptions or expenditures of any kind that may occur/arise as a result of or in connection with any transaction.
      7. Users are solely responsible for all of the terms and conditions of the transactions conducted on, through or as a result of use of the Website, including, without limitation, terms regarding payment, warranties, fees, taxes, title, licenses, fines and permits.
      8. In the event of a dispute with any party to a transaction, Users agrees to release and indemnify Chrozon (and our agents, affiliates, directors, officers and employees) from all claims, demands, actions, proceedings, costs, expenses and damages (including without limitation any actual, special, incidental or consequential damages) arising out of or in connection with such transaction.
      9. Users may use the content/features on Website solely for their personal or internal purposes. Users agree that they will not use Chrozon database and/or services to send junk mail, chain letters or spamming or the transmission of any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene or otherwise objectionable material of any kind or nature.
      10. Further, as a Registered User (as defined below), User(s) will not use the email account to publish, distribute, transmit or circulate any unsolicited advertising or promotional information or any content that is obscene, indecent, seditious, offensive, defamatory, threatening, or which incites or results in causing racial hatred, discrimination, menace or breach of confidence.
      11. Chrozon reserves the right to add/modify/discontinue any of the features offered with a service.
    9. User shall not access the Services of Chrozon if the User or the organisation that he/she/it represents is Chrozon’s direct competitor, except with Chrozon’s prior written consent. In addition, the User shall not access the Services for purposes of monitoring their availability, performance or functionality, or for any other benchmarking or competitive purposes.
    10. User shall not access the Services of Chrozon if the User or the organisation that he/she/it represents is Chrozon’s direct competitor, except with Chrozon’s prior written consent. In addition, the User shall not access the Services for purposes of monitoring their availability, performance or functionality, or for any other benchmarking or competitive purposes.
    11. Chrozon provides, at its discretion basic support for the Services at no additional charge, and/or upgraded support if purchased separately and will use commercially reasonable efforts to make the Services available from 10 am. to 6pm. Indian Standard Time (IST),5 working days a week (Monday to Friday), except for (i) planned downtime (of which Chrozon shall give at least 8 hours’ notice to Users via the Services, or (ii) any unavailability caused by circumstances beyond Chrozon’s reasonable control, including without limitation, acts of God, acts of government, flood, fire, earthquakes, civil unrest, acts of terror, strikes or other labor problems, or internet service provider failures or delays. User shall agree that Chrozon ’s support for its Services shall not be available on festivals and national holidays. Chrozon will provide the Services only in accordance with applicable laws and government regulations.
    12. Notwithstanding anything to the contrary contained herein, Chrozon does not warrant that its Services will always function without disruptions, delay or errors. A number of factors may impact the use of the Services (depending on the Services used) and native mobile applications and may result in the failure of your communications including but not limited to: your local network, firewall, your internet service provider, the public internet, your power supply and telephony services. Chrozon takes no responsibility for any disruption, interruption or delay caused by any failure of or inadequacy in any of these items or any other items over which we have no control.
    13. In the event the Software are not available due to apparent default at Chrozon’s end or are rendered unusable, Chrozon will at its discretion, to extend the subscription period of the Users only for by such number of calendar days when the Services were not available. However, you shall agree that Chrozon is not responsible and will not be held liable for the any failure of the intermediary services such as, internet connectivity failure or telephonic disconnections.
    14. Chrozon automatically lists Service Providers information on its Website as per information added to it. The listing of the Service Providers on its Website may be subject to the purchase plans opted by the Services Providers, as offered by Chrozon. The information listed is displayed when Customers search for Service Providers on Chrozon , and this information listed on the Services may be used by Customers to request for the particular services. The Customers are provided with filter options to refine their search results under various categories as displayed on the Website. Chrozon, on its own, does not list any personally sensitive information of its Users. Thereon, Chrozon reserves the right to modify the listing of its Users on its Website. In case Users wishes to change or remove information as listed and displayed omits online platform, or disable appointment requests, the User can do so by using options available on its online platform or its Services or by contacting Chrozon at support@chrozon.com.
    15. Chrozon requests the Users to post their requirements with details as may be is necessary with certain specifications, quantity and timelines. Chrozon reserves the right to take down any posts which doesn’t comply with such specifications after intimation to such User.
    16. Certain Services (including ancillary Services) may be subject to payment (“Paid Content”). In case of such Paid Content, you may place a non-cancellable and non-refundable (except as expressly set forth herein) order to purchase access to those Paid Content by clicking the “purchase” button available on the Website. Prices stated on Website, including discounts, are final. Fees for the Website are invoiced at the time you place your order. Subscriptions period varies depending on the plan which is being opted by the User to use the Paid Content throughout that period. In the event that your subscription to any Paid Content expires, you may not use the Paid Content until such use rights are reinstated. Your payment obligation provided in this section shall survive expiration or termination of your rights to use any Paid Content. Purchase of a Paid Content is a continuous and non-divisible commitment for the full duration of its subscription term regardless of the invoice schedule. You may cancel your subscription upon expiration of a subscription term. Chrozon will provide advance notice of each renewal date to the contact information provided by you. Unless you cancel your subscription, Paid Content will automatically renew upon the expiration of each subscription term. In such cases, the applicable Paid Content will be and your access to and use of the relevant Service will be contingent upon your acceptance of and compliance with such specific terms.
    17. The listing on the Website is based on the popularity of such User. Various keywords or any other parameters as given under the Services shall be used by the User for the said purpose. Chrozon provides two-section search results on its website, where the right side of the page represents the premium Users and the other side represents the registered Users. Chrozon reserves the right to remove any premium User if such User defaults in its payment as may be agreed between Chrozon and the Service Providers.
    18. Chrozon reserves the right to add new functionality, remove existing functionality, and modify existing functionality to its Service as and when it deems fit, and make any such changes available in newer versions of its Services or native mobile application or all of these at its discretion. All Users of its Services will be duly notified upon release of such newer versions and Chrozon reserves the right to automatically upgrade all Users to the latest version of its Website as and when it deems fit.
  4. Payment, Fees and Taxes:
    1. Chrozon may add new Services for additional fees and charges or may proactively amend fees and charges for existing Services, at any time in its sole discretion. Fees stated prior to the Services being provided, as amended at Chrozon’s sole discretion from time to time, shall apply.
    2. If you purchase any subscription based paid Service, you authorize Chrozon to charge you applicable fees at the beginning of every subscription period or at such intervals as applicable to the said Service, and you authorise Chrozon to make such modification to the fee structure as required during the subsistence of a subscription period and also agree to abide by such modified fee structure.
    3. You agree that the billing credentials provided by you for any purchases from Chrozon will be accurate and you shall not use billing credentials that are not lawfully owned by you.
    4. The User agrees to pay all subscription fees and any other fees applicable to User’s use of Services and the User shall not circumvent the fee structure. The fee is dependent on the User Plan that User purchases and on any additional usage beyond limitations of the User plans but not on actual usage of the Services. The subscription fee is non-refundable.
    5. Each User is solely responsible for payment of all taxes, legal compliances, and statutory registrations and reporting. Chrozon is in no way responsible for any of the User’s taxes or legal or statutory compliances, except for its own due diligence.
    6. Chrozon shall reserve its rights for the payment system used by the Users to avail the Paid Content on the Website. Chrozon is not responsible for any loss or damage caused to the Users using any other payment facility between the Service Provider and the Customer.
    7. All fees are exclusive of taxes. Service Tax and other statutory taxes as applicable are levied on every purchase.
    8. The payment process would be considered to be complete only on receipt of the fees into Chrozon's designated bank account.
    9. Fees not received within the specified due dates attract late charges of 18% per annum from the due-date of payment, and any such charges may be levied at Chrozon's sole discretion.
    10. Chrozon reserves the right to modify the fee structure by providing a 30 (thirty) days’ prior notice, either by notice on the Service or through email to the authorized User, which shall be considered as valid and agreed communication. Upon the User not communicating any response to Chrozon to such notice, Chrozon shall apply the modified fee structure effective from the expiry of the said notice period.
    11. In order to process the fee payments, Chrozon might require details of User’s bank account, credit card number and other such financial information. Users are directed to check our privacy policy on how Chrozon uses the confidential information provided by Users.
    12. Notwithstanding anything to the contrary contained herein, in case the payments are made by a User through credit card, an invoice for subsequent subscription period/renewals shall be generated 10 (ten) days prior to the expiry of the existing subscription period and an email will be sent to such User registered with Chrozon intimating such User about expiration of the current subscription period and that the credit card of such User registered with Chrozon will be charged automatically against payment of subscription fee for subsequent subscription period, along with a copy of the invoice for the subsequent subscription period/renewal. Subject to the provisions of section 8.2 below, if a User is not willing to continue or renew the subscription of Services, the same shall be communicated to Chrozon by the User within 5 (five) days of receipt of such intimation from Chrozon. In the absence of such intimation to discontinue the subscription, Chrozon shall be entitled to charge the credit card of the User registered with Chrozon on the day the current subscription period expires.
    13. Chrozon shall send an intimation of receipt of fee from the Users through an email within 7 (seven) working days of receipt of fee into Chrozon’s designated bank account.
    14. In case of non-payment of any fee beyond the date a payment becomes overdue (overdue date), Chrozon reserves the right to take any or all of the following actions as it deems appropriate:
      • Discontinue the Services to the User any time after 30 (thirty) days from the overdue date.
      • Delete all information in User’s account anytime after 90 (ninety) days from the overdue date.
    15. Fees and charges shall be calculated solely based on records maintained by Chrozon or its third party billing provider. No other information of any kind shall be acceptable by us or have any effect under this agreement. Decision of Chrozon shall be final and binding in relation to any fees payable by Users.
    16. You can cancel your access to the Services using any of the cancellation methods listed in the Terms or by contacting our customer support by email at support@chrozon.com.
    17. Chrozon will not be liable to you or to any third party for any modification, suspension, or discontinuance of the Services, or parts thereof. You are not entitled to support, refunds for any of the Services as provided under the subscription agreement or other agreement of any kind with respect to your use of any Services except as expressly granted by us. User shall agree that upon termination of Services, Chrozon reserves the right to permanently discontinue the Service or upon the expiry of 45 (forty five) days from the date of your written notice to Chrozon.
    18. The subscription fees are non-transferable and the payment made by the User for a particular Service cannot be transferred or carried over to another Service.
  5. Liability
    1. Chrozon shall not be responsible or liable in any manner to the Users for any losses, damage, injuries or expenses incurred by the Users as a result of any Posts made by Chrozon, where the User has consented to the making of Posts by Chrozon. If the User had revoked such consent under the terms of the privacy policy, then Chrozon shall not be responsible or liable in any manner to the User for any losses, damage, injuries or expenses incurred by the User as a result of any posts made by Chrozon prior to its actual receipt of such revocation.
    2. The User shall not hold Chrozon responsible or liable in any way for any disclosures by Chrozon under Regulation 6 of the SPI Rules.
    3. The Paid Content provided by Chrozon or any of its licensors or providers are provided "as is”," as available”, and without any warranties or conditions (express or implied, including the implied warranties of merchantability, accuracy, fitness for a particular purpose, title and non-infringement, arising by statute or otherwise in law or from a course of dealing or usage or trade). Chrozon does not provide or make any representation, warranty or guaranty, express or implied about the Services. Chrozon does not verify any content or information provided by Users on its Services and to the fullest extent permitted by law, disclaims all liability arising out of the User’s use or reliance upon the Services, the Website Content, representations and warranties made by the Users or the content or information provided by the Users on the Service or any opinion or suggestion given or expressed by Chrozon or any User in relation to any User or Services provided by such User.
    4. Chrozon may redesign or modify the organization, specifications, structure, and/or appearance of any location where your ads may be displayed. Your information, promotions (if applicable), and ads must comply with our policies and specifications, which we may change from time to time. Chrozon may provide free clicks, free impressions, ads, credits, and/or discounts, including in connection with contests, incentives, promotions, or donations. Chrozon assumes no responsibility and shall not be liable for, any damages that a User may suffer due to such change of our Services.
    5. Chrozon assumes no responsibility, and shall not be liable for ways, subject to the Privacy Policy in which Customer’s data is used by Service providers during any of the transaction. It is the responsibility of the Service Provider alone to ensure that the Customer’s data is used in compliance to local privacy laws applicable to the Service Provider’s business transactions with Customer.
    6. Chrozon assumes no responsibility, and shall not be liable for, any damages to, or viruses that may infect User’s equipment on account of User’s access to, use of, or browsing the Services or the downloading of any material, data, text, images, video content, or audio content from the Service. If a User is dissatisfied with the Service, User’s sole remedy is to discontinue using the Services of Chrozon.
    7. Certain Services where the Customer requests for scheduling meeting with the Service Providers or propose calendar based integrated meeting, Chrozon holds no responsibility for any untimely appearance of the Users or for any cancellation or whatsoever any offline activity takes place between the parties.
    8. The Services may enable User to communicate with other Users or to post information to be accessed by others, whereupon other Users may collect such data. Such Users, including any moderators or administrators, are not authorized Chrozon representatives or agents, and their opinions or statements do not necessarily reflect those of Chrozon, and they are not authorized to bind Chrozon to any contract. Chrozon hereby expressly disclaims any liability for any reliance or misuse of such information that is made available by Users or visitors in such a manner.
    9. In no event, including but not limited to negligence, shall Chrozon, or any of its directors, officers, employees, agents or content or service providers (collectively, the “protected entities”) be liable for any direct, indirect, special, incidental, consequential, exemplary or punitive damages arising from, or directly or indirectly related to, the use of, or the inability to use, the Service or the content, materials and functions related thereto, User’s provision of information via the Services of Chrozon , lost business or lost sales, even if such protected entity has been advised of the possibility of such damages. In no event shall the protected entities be liable for provision of or failure to provide all or any Service by Service Providers to Customers contacted or managed through the Service. In no event shall the protected entities be liable for or in connection with any content posted, transmitted, exchanged or received by or on behalf of any User or other person on or through the Services. In no event shall the total aggregate liability of the protected entities to a User for all damages, losses, and causes of action (whether in contract or tort, including, but not limited to, negligence or otherwise) arising from the terms and conditions or a User’s use of the Services exceed, in the aggregate Rs. 1000.
    10. In no event shall the protected entities be liable for failure on the part of the Service Providers to provide agreed Services or to make himself/herself available at the services. In no event shall the protected entities be liable for any comments or feedback given by any of the Users in relation to the Services provided by a Service Providers.
    11. The listing order of the Service Providers on the Services is based on numerous factors including Customer’s comments and feedbacks. In no event shall the protected entities and Chrozon be liable or responsible for the listing order of Service Providers on the Service. Further, Chrozon shall not be responsible for adverse feedback or comments, or ratings on the Service which are a subject matter of automated processes, and Chrozon disclaims any liability for lost business or reputation of a User due to information, data or ratings that are available on the Service. Chrozon at its discretion hold the sole right to display the listing order of the Service Providers.
    12. The reviews and the feedbacks are displayed by Chrozon at its discretion. You agree that Chrozon may contact you through telephone, email, sms, or at your contact details for the limited purpose of:
      • Obtaining feedback in relation to Chrozon’s Services; and/or
      • Obtaining feedback in relation to any Service Providers listed on the Website.
    13. The protected entities and Chrozon shall not be liable for any act or omission of any other company or companies furnishing a portion of the Service, or from any act or omission of a third party, including those vendors participating in Chrozon Services made to you, or for any unauthorized interception of Customer’s communications or other breaches of privacy attributable in part to the acts or omissions of Customer or third parties, or for damages associated with the Service, or equipment that it does not furnish, or for damages that result from the operation of Customer provided systems, equipment, facilities or services that are interconnected with the Service.
  6. Indemnity
    1. User agrees to indemnify and hold harmless Chrozon, its affiliates, officers, directors, employees, consultants, licensors, agents, and representatives from any and all third party vendors, from claims, losses, liability, damages, and/or costs (including reasonable attorney fees and costs) arising from his/her/ its access to or use of Website or the Paid Content, violation of this Agreement, or infringement, or infringement by any other user of his/her/its account, of any intellectual property or other right of any person or entity. Chrozon will notify you promptly of any such claim, loss, liability, or demand, and in addition to your foregoing obligations, you agree to provide us with reasonable assistance, at your expense, in defending any such claim, loss, liability, damage, or cost.
  7. Theft of Services
    1. You agree to notify Chrozon immediately, in writing or by mail to support@chrozon.com or by calling Chrozon customer care on + 91 8291140401, if your content is stolen or if you become aware at any time that your Service is being misused or being used fraudulently. When you call or write, you must provide your account details and a detailed description of the circumstances of the theft or fraudulent use of the Services. Failure to do so promptly or within a reasonably prompt time period after discovery of the improper use may result in the termination of your Service and additional charges to you. You will be liable for all use of the Website if your account is misused and also for any and all stolen Service or fraudulent use of the Service. Notwithstanding anything herein to the contrary, Chrozon shall not be liable to extend the subscription period or waive-off any fees on account of such theft or fraudulent use. This includes, but is not limited to, modem hijacking, wireless hijacking, or other fraud arising out of a failure of your internal or corporate security procedures. Chrozon will not issue refunds for fraudulent use resulting from your negligent or wilful acts or those of an authorized user of your Services.
  8. Misuse of the Services
    1. Chrozon may restrict, suspend or terminate the account of any User who abuses or misuses the Services. Misuse includes creating multiple or false profiles, infringing any intellectual property rights, violating any of the terms and conditions of these Terms of Use, or any other behaviour that Chrozon, in its sole discretion, deems contrary to its purpose. In addition, and without limiting the foregoing, Chrozon has adopted a policy of terminating accounts of users who, in Chrozon’s sole discretion, are deemed to be repeat infringers of any Terms even after being warned by Chrozon.
  9. Spamming
    1. Chrozon has a zero-tolerance spam policy. Chrozon employs controls on user permission to receive Content from Chrozon’s Services and has easily accessible ways for users to block or not receive content if they chose to. However, Chrozon’s policy on spam is clearly stated below:
      • Spamming is defined as the practice of (i) sending unsolicited messages, likely with commercial content, (ii) in large quantities (iii) to an indiscriminate set of recipients. The result of this practice is termed “Spam”.
      • The sender of any message deemed to be "spam" is liable for Rs. 5,000/- for each end user that receives each unauthorized message. The sender of ‘Spam’ will pay all fees owed to Chrozon within thirty (30) days of such transmission.
  10. Term, Termination and Disputes
    1. This Agreement will remain in full force and effect while the User is a user of any of the Services in any form or capacity.
    2. For Registered/ Paid User: The User can request for termination of his/her/its membership with Chrozon at any time by providing 30 (thirty) days’ prior written notice to “support@chrozon.com”. During this 30-day period, Chrozon will investigate and ascertain the fulfilment of any ongoing Services or pending dues related to subscription fees or any other fees by the User. Chrozon may require the User to continue his/her/its subscription until the completion or termination of an on-going Service or subscription period, should the situation warrant and at Chrozon’s discretion. The User shall be obligated to clear any dues with Chrozon for any of its Services for which the User has procured. Chrozon shall not be liable to you or any third party for any termination of your access to the Site and/or the Services.
    3. For any other User: Most content and some of the features on the Website are made available to Users free of charge. However, Chrozon reserves the right to terminate access to certain areas or features of the Website at any time for any reason, with or without notice. Chrozon also reserves the universal right to deny access to particular users to any/all of its services/content without any prior notice/explanation in order to protect the interests of Chrozon and/or other visitors to the Website. Chrozon reserves the right to limit, deny or create different access to the Website and its features with respect to different users, or to change any of the features or introduce new features without prior notice.
    4. Chrozon reserves the right to terminate any account in cases:
      • A User breaches any terms and conditions of this terms of use or privacy policy;
      • Chrozon is unable to verify or authenticate any information provide to Chrozon by a User; or
      • Chrozon believes in its sole discretion that User’s actions may cause legal liability for such User, other Users or for Chrozon or are contrary to the interests of the Service.
    5. Once temporarily suspended, indefinitely suspended or terminated, the User may not continue to use the Service under the same account, a different account or re-register under a new account, unless explicitly permitted by Chrozon. On termination of an account due to the reasons mentioned herein, such User shall no longer have access to data, messages, files and other content kept on the Service by such User. The User shall ensure that he/she/it maintains has continuous backup of any User-provided content, data or information on the Service, in order to comply with his/her/its record keeping process and practices. Nothing contained in these Terms shall restrict Chrozon’s use of the data or right to publish information made available by a User in the public domain through the Service or any other platform managed by Chrozon after the termination or expiry of a subscription or cessation of operation of these Terms in relation to a specific User.
    6. User’s Data: After such 30 (thirty) days period from the date of execution of the termination agreement between Chrozon and the User, Chrozon shall have no obligation to maintain or provide any of such User’s data and shall thereafter, unless legally prohibited, delete all User’s data in its systems or otherwise in its possession or under its control. In cases where User terminates the subscription voluntarily, it will be the sole responsibility of the User to make a copy of their data before terminating the subscription. Users’ data will not be available after termination of subscription in such cases.
    7. Chrozon reserves the right, at its sole discretion, to pursue all of its legal remedies, including but not limited to deletion of the User’s content from the Services and immediate termination of the User’s account with or without ability to access the Software’s, upon any breach by the User of this Agreement or if Chrozon is unable to verify or authenticate any information the User submits to Chrozon, or if the User fails to provide (or after providing such consent, later revokes) the consents necessary or desirable for Chrozon to provide the Services to the User.
    8. This Agreement and any contractual obligation between Chrozon and User will be governed by the laws of India, subject to the exclusive jurisdiction of courts in Mumbai, India.
    9. Even after termination, certain obligations mentioned under liability (Section 5), indemnity (Section 6), Dispute Resolution (Section 10.8) will continue and survive termination.
    10. Any amendment in these Terms shall replace all previous versions of the same.
  11. Severability & Waiver
    1. If any provision of this terms of use is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced.
  12. Contact Information
    1. If any User has any question, issue, complaint regarding any of our Services, please contact our customer service at “support@chrozon.com”.
    2. If a User has any questions or complaints concerning Chrozon, the Service, this Agreement, or anything related to any of the foregoing, Chrozon can be reached at the following email address to its grievance officer at “support@chrozon.com” or via the contact information available from the following hyperlink: “www.chrozon.com”.